FAQ’s – Paying and Pre Ordering

Paying & Pre-ordering

A deposit of £10 per person (£20 for New Year’s Eve) must be received within 14 days of making a provisional booking. Please note from 1st September, a deposit is required at the time of booking.

The full balance is due 8 weeks before your party night, together with your party’s menu choices and any wine pre-order . A statement will be sent 4 weeks beforehand as a gentle reminder so don’t worry! Tickets will be sent once payment has been processed.

A receipt will be sent every time a payment is made.

Please note that we cannot accept multiple payments – only 1x payment per amount due.

We are not located at Knowsley Park, so please make sure you dont have a wasted journey by taking monies there.

Why not pay for your party in instalments? Provided the deposit has been paid by the due date, you can make regular payments towards your final balance.

We accept cheques made payable to J D Parties Ltd and Visa, Mastercard and Maestro cards. Please note that cheques cannot be accepted any later than 14 days prior to your night.

Any alterations to bookings must come from the organiser.

We do ask that you inform your party of our terms and conditions, in particular that any monies paid are non-refundable and that tickets are non-redeemable and non-transferable.

IMPORTANT – All guests must be 18 years or above.

Menus & Wine Pre-Orders

We must receive your party’s menu choices 8 weeks prior to your party date. If you misplace your copy, the menu can be found in the brochure or on our website.

We will automatically allocate ‘A’ choice for all 3 courses if we do not receive your menus in the allotted timescale.

We are unable to offer alternative menu choices – as you can appreciate we are catering for 1,500 guests!

We can, however, cater for guests with specific dietary requirements – please call us to discuss the alternatives available.

Why not have wine waiting for you on your tables? Wine can be pre-ordered from the wine list and paid for using the balance payment form, which will be sent with your statement.

Please ensure your order can be either be split evenly between your allocated tables or advise us how you wish the wine to be split. If you are unsure of your table allocation, please contact us and we will be happy to advise. If we do not receive a split, we reserve the right to divide your wine pre-order as best we can between your tables.

We would strongly recommend pre-ordering wine to avoid queues on the night, but please note that orders must be received and paid for no later than 10 days prior to your party night.  After this time, you can order on the night at the Wine Order Point in the main bar.

Champagne and white wine pre-orders will be served in ice buckets – guaranteed!

Please inform all of your guests that we do not provide table service. Any additional wine will need to be purchased at the wine order point, however, our staff will be more than happy to assist carrying wine back to your tables.