Paying
How & when do we pay for our tickets? Is a deposit required?
What payment forms do you accept?
Can I pay in instalments?
What if I want to change something to my booking?
Pre-Ordering
Do we have to pre-order from the menu?
Can we pre-order wine too?
Accommodation
Is there any over-night accommodation?
Transport
What about transport and parking?
Directions
On The Night
What time does it all start? …And finish?
What’s the Dress Code? What should I wear?
The party’s in a marquee right? So is it heated?
Is there somewhere I can put my coat?
How do you allocate tables?
What about Drinks on the night?
Can I set up a bar tab on the night?
What about the Facilities? Toilets, Disabled & Other?
What about smoking?
How will the fun Casino work?
Will there be photos of the evening?
Paying & Pre-ordering
How & when do we pay for our tickets? Is a deposit required?
A deposit of £10 per person (£20 for New Year’s Eve) must be received within 14 days of making a provisional booking. Please note that from 1st September, a deposit is required at the time of booking.
The full balance is due 8 weeks before your party night, together with your party’s menu choices and any wine pre-order . A statement will be sent 4 weeks beforehand as a gentle reminder so don’t worry! Tickets will be sent once payment has been processed.
A receipt will be sent every time a payment is made.
Please note that we cannot accept multiple payments – only 1x payment per amount due.
We are not located at Tatton Park, so please make sure you dont have a wasted journey by taking monies there.
What payment forms do you accept?
We accept cheques made payable to J D Parties Ltd and Visa, Mastercard and Maestro cards. Please note that cheques cannot be accepted any later than 14 days prior to your night
Can I pay in instalments?
Why not pay for your party in instalments? Provided the deposit has been paid by the due date, you can make regular payments towards your final balance.
What if I want to change something to my booking?
Any alterations to bookings must come from the organiser.
We do ask that you inform your party of our terms and conditions, in particular that any monies paid are non-refundable and that tickets are non-redeemable and non-transferable.
IMPORTANT – All guests must be 18 years or above.
Menus & Wine Pre-Orders
Do we have to pre-order from the menu?
We must receive your party’s menu choices 8 weeks prior to your party date. If you misplace your copy, the menu can be found in the brochure or on our website.
We will automatically allocate ‘A’ choice for all 3 courses if we do not receive your menus in the allotted timescale.
We are unable to offer alternative menu choices – as you can appreciate we are catering for 1,500 guests!
We can, however, cater for guests with specific dietary requirements – please call us to discuss the alternatives available.
Can we pre-order wine too?
Why not have wine waiting for you on your tables? Wine can be pre-ordered from the wine list and paid for using the balance payment form, which will be sent with your statement.
Please ensure your order can either be split evenly between your allocated tables or advise us how you wish the wine to be split. If you are unsure of your table allocation, please contact us and we will be happy to advise. If we do not receive a split, we reserve the right to divide your wine pre-order as best we can between your tables.
We would strongly recommend pre-ordering wine to avoid queues on the night, but please note that orders must be received and paid for no later than 10 days prior to your party night. After this time, you can order on the night at the Wine Order Point in the main bar.
Champagne and white wine pre-orders will be served in ice buckets – guaranteed!
Please inform all of your guests that we do not provide table service. Any additional wine will need to be purchased at the wine order point, however, our staff will be more than happy to assist carrying wine back to your tables.
Accommodation
Is there any over-night accommodation?
Why not stay over and make the most of your party night! Although there is no accommodation on site at Tatton Park, we are pleased to recommend a number of local hotels with whom we have developed an association.
Cottons Hotel & Spa ****
Manchester Road, Knutsford Tel: 01565 650333 www.cottonshotel.com
This magnificent hotel brings high society colonial life right into the heart of Cheshire. The theme of French New Orleans, with its accent on style and comfort, has been taken to create its unique character. With 109 ensuite bedrooms and suites, 5 minutes from Tatton Park.
Thursday, Friday & Saturday nights – £64pp based on 2 sharing Classic double / twin
Sunday nights – £53pp based on 2 sharing Classic double / twin
Single supplement £25
New Year’s Eve £150 per room – based on 2 sharing
Including breakfast and use of Spa. For details of special offers, contact the hotel direct.
Cranage Hall
Byley Lane, Holmes Chapel Tel: 01477 536666 www.principal-hayley.com/cranagehall
Set in 20 acres of landscaped grounds, Crangae Hall is an impressive Grade II listed building with 150 ensuite bedrooms including free use of the exclusive leisure club, with indoor pool, gym, aerobic studio, sauna, solarium, tennis court and beauty salon, and only 15 mins from Tatton.
£75 per room double / twin / single. Price on application for New Year’s Eve.
Breakfast included.
The Longview Hotel
Manchester Road, Knutsford Tel: 01565 632119 www.longviewhotel.com
Once the home of a Victorian merchant and now a friendly family run hotel of immense character. Great care has been taken to retain and enhance the elegance of that bygone era whilst providing all the modern amenities. Approx 5 minutes from Tatton Park and Knutsford town centre.
£110 per room – cosy double £112 per room – standard double £125 per room – premier double £92 per room – single £165 per room – suite
Full English breakfast included. Special packages available – contact the hotel to discuss.
Pickmere Country Guest House
Park Lane, Pickmere Nr Knutsford Tel: 01565 733433 www.pickmerehouse.co.uk
A Georgian Grade II listed former farmhouse just 10 minutes from Tatton Park. Guests are assured a warm welcome, comfortable rooms, homely atmosphere and a hearty breakfast.
From £85 per room – superior double From £70 per room – double / twin From £38 per room – single
Breakfast included. The guest house can sleep up to 20 – discounts available for whole house bookings.
The Hilton Manchester Airport
Outwood Lane, Manchester Tel: 0161 435 3000 www.hilton.co.uk
Located approximately 25 minutes from Tatton Park, the Hilton Manchester Airport hotel offers 230 en-suite contemporary rooms. Guests can enjoy the use of the fitness centre/health club or relax in one of three bars and restaurants; 24 hour room service is also available.
£85.00 per room (subject to availability); breakfast & VAT included.
Premier Inn – Swan Hotel, Knutsford
Tel: 0870 990 6428 www.premierinn.com From £59 per room
Premier Inn – Manchester Airport
Tel: 0870 423 6464 www.premierinn.com £50 per room only – quote “Tatton Park parties”
Transport
What about transport and parking?
There is plenty of free on-site car parking for both cars and coaches on hard standing ground. You are not required to pay any entry charges to Tatton Park.
Vehicles can be left overnight, but at the owner’s risk. We do have 24hr security, however, we cannot be held responsible for the loss of or any damage to your vehicle whilst on the Tatton Park premises. Gates re-open at 8am for vehicles to be collected.
If you do drive and then decide to have a few drinks, please be safe when you leave and take a taxi.
Selwyns Coaches whose fleet ranges from 6 to 57 seater vehicles – have the vehicle to suit all your needs, covering the whole of the North West. Packages are available at only £49.50 for weekdays, £69.00 for Fridays & Saturdays and £85 for New Year’s Eve to include your ticket and your transport!. Contact Selwyns direct for more information. Tel. 0500 007389 www.selwyns.co.uk.
Bakers Coaches Tel 01782 522101 www.bakerscoaches.com Cruise along a greener route to the “Venetian Carnivale” with a coach transport service from local hotels and neighbouring towns and cities. Whether you have 1 or 101 guests, we’re able to help. You can enjoy a stress-free return transfer from only £7.50pp (£11pp on New Year’s Eve) and it certainly doesn’t cost the earth – your carbon footprint will be minimal with Bakers. Bakers are committed to delivering the highest level of customer service to all customers.
Local Taxis
A1 Travel – 01606 75500
Acorn Cars – 01565 621111
Knutsford Cab Company – 01565 652255
Nine 8 Travel – 01606 989898
Tatton Cars – 01565 632632
On the Night
What time does it all start? …And finish?
The doors open at 7pm – we advise guests to arrive no later than 7.45pm as we wouldnt want you to miss any of the pre-dinner entertainment! You will be invited through for dinner at 8pm which is served at approximately 8.15pm. The bar will close at 12.30am. Please order your taxis for 1am (1.30am for New Year’s Eve).
What’s the Dress Code? What should I wear?
Dress to impress! Gents either black tie or smart (trousers with shirt & tie), ladies smart evening wear. Why not bring a mask to complement our Venetian theme! Please inform all your guests we do not allow trainers, t-shirts, denim or jeans (even designer pairs!). If guests are not dressed appropriately, we reserve the right to refuse admission.
The party’s in a marquee right? So is it heated?
Our luxury marquee has solid panel walls and is centrally heated inside – comfortable enough for short sleeve dresses.
Is there somewhere I can put my coat?
There is a fully staffed free cloakroom where guests can leave their coats. You will be given a ticket which you must keep hold of as it will be required to collect your coat when you leave. If you lose your ticket, don’t panic, you will just be asked to wait until all other items have been collected before any coats are released. Please note that we cannot be held responsible for any loss or damage to items left in the cloakroom.
How do you allocate tables?
These are allocated on a first come, first served basis – we feel this is the fairest way. However, please be aware that we take many bookings very early in the year (particularly for weekends). The majority of tables seat up to 10 guests, but you will be advised at the time of booking the tables allocated to your party. Parties with two or more tables will be adjacent to each other – guaranteed! If your party is less than 8 people, your party could be sharing with other smaller parties. We will do our best to accommodate any special requests – please contact us to discuss.
Allocated table numbers will be displayed on the Table Plan in the reception area. Please report to the Courtesy Desk for any further assistance.
What about Drinks on the night?
There is the main bar and a Champagne and Cocktail lounge! To ensure quicker service for all guests, we suggest that rounds are limited to 10 drinks. We do not provide table service – please advise your guests accordingly. We do not allow guests to bring their own alcohol on to the premises – under any circumstances. We operate Challenge 21 – if any of your guests are lucky enough to look younger than 21, they will be asked for ID. Without ID, they will not be served alcohol. Last orders are 12.15am, bar closes 12.30am (or 12.45am for 1am on New Year’s Eve).
Can I set up a bar tab on the night?
For the security of all our guests, we do not allow bar tabs to be set up. However, we do have a bar voucher system in place which enables guests to purchase drinks at the bar or wine for your party and are available in £5 denominations.
The vouchers can be purchased in two ways : either on the night using a credit / debit card / cash or in advance from the office (they will be sent a week before your party night). Unused vouchers purchased on the night can be redeemed at the end of the evening, but only by the person who bought them and using the same card. Vouchers taken off the premises will not be redeemed after the event. Vouchers purchased from the office must be returned no later than 31st January 2012 to be redeemed.
What about the Facilities? Toilets, Disabled & Other?
Toilet Facilities
These are contained within the main structure – so leave your wellies at home! They are located on ground level directly infront of you as you enter the bar area. Facilities are split into male and female areas, with the ladies having quite a large powder area with full length mirrors. There are 2 toilet attendants to ensure the cleanliness of the facilities at all times.
Disabled Facilities
There are disabled facilities and our staff will be happy to help with any special requirements for disabled guests. We would be grateful if you could kindly notify us in advance to assist when allocating your tables etc.
First Aid Facilities
There are 2 professional first aid technicians on site throughout the entire evening; one of these is a fully qualified Nurse.
What about smoking?
Smoking is strictly prohibited in all areas of the marquee with the exception of the separate smoking area. This is fully heated and can be accessed from the main reception area. Please note that glasses are not to be taken out of the bar area, plastic glasses are provided. We also advise not to leave drinks unattended at any time.
How will the fun Casino work?
£5 will buy you $10,000 of fun money chips for you to gamble on Roulette, Blackjack, Craps or Poker. The croupiers are professionals and will explain how to play and bet. Please note this is a Charity Fun Casino, with all proceeds going to our nominated charity. For this reason, no refunds will be given for unused chips. However, the highest roller on the night will win a prize! If you wish to pre-purchase casino vouchers in advance of your party, please contact us.
Will there be photos of the evening?
Our on site photographers will be more than happy to take formal (or informal!) photos throughout the evening. 1 photo is £10, or buy 2 photos for £15 – NEW for 2011 will be a more permanent studio on site to have your photos taken, aswell as the roaming photographers!
Photos will then be available to purchase after dinner or alternatively can be viewed and purchased the next day at www.funkyfoto.co.uk
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