FAQ’s
Dance Fever - Tatton Park
Frequently Asked Questions
Paying
How & when do we pay for our tickets? Is a deposit required?
What payment forms do you accept?
Can I pay in instalments?
What if I want to change something to my booking?
Pre-Ordering
Do we have to pre-order from the menu?
Can we pre-order wine too?
Accommodation
Is there any over-night accommodation?
Transport
What about transport and parking?
Directions
On The Night
What time does it all start? …And finish?
What’s the Dress Code? What should I wear?
The party’s in a marquee right? So is it heated?
Is there somewhere I can put my coat?
How do you allocate tables?
What about Drinks on the night?
Can I set up a bar tab on the night?
What about the Facilities? Toilets, Disabled & Other?
What about smoking?
How will the fun Casino work?
Will there be photos of the evening?
Paying & Pre-ordering
How & when do we pay for our tickets? Is a deposit required?
A deposit of £10 per person (£20 for New Year’s Eve) must be received within 14 days of making a provisional booking. Please note that from 1st September, a deposit is required at the time of booking.
The full balance is due 8 weeks before your party night, together with your party’s menu choices and any wine pre-order . A statement will be sent 4 weeks beforehand as a gentle reminder so don’t worry! Tickets will be sent once payment has been processed.
A receipt will be sent every time a payment is made.
Please note that we cannot accept multiple payments – only 1x payment per amount due.
We are not located at Tatton Park, so please make sure you dont have a wasted journey by taking monies there.
What payment forms do you accept?
We accept cheques made payable to J D Parties Ltd and Visa, Mastercard and Maestro cards. Please note that cheques cannot be accepted any later than 14 days prior to your night
Can I pay in instalments?
Why not pay for your party in instalments? Provided the deposit has been paid by the due date, you can make regular payments towards your final balance.
What if I want to change something to my booking?
Any alterations to bookings must come from the organiser.
We do ask that you inform your party of our terms and conditions, in particular that any monies paid are non-refundable and that tickets are non-redeemable and non-transferable.
IMPORTANT – All guests must be 18 years or above.
Menus & Wine Pre-Orders
Do we have to pre-order from the menu?
We must receive your party’s menu choices 8 weeks prior to your party date. If you misplace your copy, the menu can be found in the brochure or on our website.
We will automatically allocate ‘A’ choice for all 3 courses if we do not receive your menus in the allotted timescale.
We are unable to offer alternative menu choices – as you can appreciate we are catering for 1,500 guests!
We can, however, cater for guests with specific dietary requirements – please call us to discuss the alternatives available.
Can we pre-order wine too?
Why not have wine waiting for you on your tables? Wine can be pre-ordered from the wine list and paid for using the balance payment form, which will be sent with your statement.
Please ensure your order can either be split evenly between your allocated tables or advise us how you wish the wine to be split. If you are unsure of your table allocation, please contact us and we will be happy to advise. If we do not receive a split, we reserve the right to divide your wine pre-order as best we can between your tables.
We would strongly recommend pre-ordering wine to avoid queues on the night, but please note that orders must be received and paid for no later than 10 days prior to your party night. After this time, you can order on the night at the Wine Order Point in the main bar.
Champagne and white wine pre-orders will be served in ice buckets – guaranteed!
Please inform all of your guests that we do not provide table service. Any additional wine will need to be purchased at the wine order point, however, our staff will be more than happy to assist carrying wine back to your tables.
Accommodation
Is there any over-night accommodation?
Why not stay over and make the most of your party night! Although there is no accommodation on site at Tatton Park, we are pleased to recommend a number of local hotels with whom we have developed an association.
Cottons Hotel & Spa ****
Manchester Road, Knutsford Tel: 01565 650333 www.cottonshotel.com
This magnificent hotel, with 108 air-conditioned guest rooms, offers a range of stylish Classic, Executive rooms and Suites to choose from. With free use of the Spa, with 13m pool, whirlpool, outdoor giant hot tub, colour therapy sauna, fibre optic steam room and fully equipment gym. Or why not consider a Spa Treatment for a pre-party pamper in one of our 7 treatment rooms? All within two minutes of Tatton Park.
£90.00 per room staying in a Classic bedroom. Includes full English breakfast.
New Year’s Eve £120.00 per room including brunch served until midday
Cranage Hall
Byley Lane, Holmes Chapel Tel: 01477 536666 www.principal-hayley.com/cranagehall
Set in 20 acres of landscaped grounds, Crangae Hall is an impressive Grade II listed building with 150 ensuite bedrooms including free use of the exclusive leisure club, with indoor pool, gym, aerobic studio, sauna, solarium, tennis court and beauty salon, and only 15 mins from Tatton.
Double / twin / single room £75 (Friday & Saturday) or £69 (Thursday)
Breakfast included. Price on application for New Year’s Eve. Complimentary reserved areas available for pre-booked drinks and canapés reception
Mere Court Hotel ****
Warrington Road, Mere Tel: 01477 831000 www.merecourt.co.uk
Just a couple of miles from Tatton this luxurious grade 2 listed Country House Hotel makes the perfect venue for a good night’s sleep after a great party night. The original house offers individually designed and furnished executive bedrooms with 2 Four Poster’s, combined with wonderful views across the lake and gardens. The Lakeside Rooms all have king size beds and Jacuzzi spa baths.
Sunday to Thursday £70 Friday & Saturday £80 all per room, based on 2 sharing. Breakfast included
The Longview Hotel
Manchester Road, Knutsford Tel: 01565 632119 www.longviewhotel.com
Once the home of a Victorian merchant and now a friendly family run hotel of immense character. Great care has been taken to retain and enhance the elegance of that bygone era whilst providing all the modern amenities. Approx 5 minutes from Tatton Park and Knutsford town centre.
From £75 single room and from £85 double room
Full English breakfast included. Special packages available – contact the hotel to discuss.
Alderley Edge Hotel ****
Macclesfield Road, Alderley Edge, Tel 01625 583033, www.alderleyedgehotel.com
11 miles from Tatton Park, on wooded slopes overlooking Cheshire’s most desirable village, offering a true country house welcome. With 50 beautifully appointed bedrooms and suites, ample parking, an award winning 3 AA rosette restaurant and stylish Brasserie
£49.50 per person inclusive of breakfast
Pickmere Country Guest House
Park Lane, Pickmere Nr Knutsford Tel: 01565 733433 www.pickmerehouse.co.uk
A Georgian Grade II listed former farmhouse just 10 minutes from Tatton Park. Guests are assured a warm welcome, comfortable rooms, homely atmosphere and a hearty breakfast.
Superior Double room £85; Standard double / twin £72; Singles from £39
Breakfast included. The guest house can sleep up to 20 – discounts available for whole house bookings.
Mere Golf Resort & Spa
Chester Road, Knutsford, Tel 01565 830155, www.themereresort.co.uk
The Mere Golf Resort & Spa’s philosophy centres on delivering a fantastic guest experience. They are passionate about everything they do and invite you to experience this across the resort, from the 81 bedroom hotel, luxury spa and championship golf course. 5 minutes from Tatton Park.
From £100 per room for a club double, including breakfast
The Hilton Manchester Airport
Outwood Lane, Manchester Tel: 0161 435 3000 www.hilton.co.uk/manchesterairport
Having recently undergone a £1.5 million investment in 2012, guests can enjoy accommodation in 230 contemporary en-suite bedrooms. Guests can enjoy use of Living Well Express Gym or simply relax in Masons bar and lounge. 24 hour room service also available. Located 20 minutes from Tatton park.
Fri – Sun – Single room £60, Double room £75 including breakfast
Mon – Fri Single room £80, Double room £90 including breakfast
Discounted return taxi also available:
Car up to 4 people – £40.00; Minibus 5 – 8 people – £60.00; Bus 9-16 people £75.00
Quote Tatton Park Christmas offer when booking
Premier Inn – Swan Hotel, Knutsford
Swan Hotel, Bucklow Hill, Knutsford, Tel 01565 830155
The nearest Premier Inn to Tatton Park and an ideal place to stay after a party night, with ample parking and onsite Brewers Fayre restaurant
£59 per room, room only – (rate only applicable by booking direct with hotel)
Premier Inn – Manchester Airport
Manchester Airport, Runger Lane, Wilmslow Road, Manchester, Tel 0161 904 5500
Located just 10 miles from Tatton Park, ideally located for easy access to the M56 & M60, Manchester Airport Railway station and Knutsford. Manchester Airport Premier Inn has everything you’d expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes
£52 per room, room only (rate only applicable by booking direct with hotel)
Transport
What about transport and parking?
There is plenty of free on-site car parking for both cars and coaches on hard standing ground. You are not required to pay any entry charges to Tatton Park.
Vehicles can be left overnight, but at the owner’s risk. We do have 24hr security, however, we cannot be held responsible for the loss of or any damage to your vehicle whilst on the Tatton Park premises. Gates re-open at 8am for vehicles to be collected.
If you do drive and then decide to have a few drinks, please be safe when you leave and take a taxi.
Selwyns Coaches whose fleet ranges from 6 to 57 seater vehicles – have the vehicle to suit all your needs, covering the whole of the North West. Tel. 0500 007389 www.selwyns.co.uk.
Bakers Coaches Tel 01782 522101 www.bakerscoaches.com Cruise along a greener route to Tatton with a coach transport service from local hotels and neighbouring towns and cities. Whether you have 1 or 101 guests, we’re able to help. You can enjoy a stress-free return transfer from only £8.00pp (£11.50pp on New Year’s Eve) and it certainly doesn’t cost the earth – your carbon footprint will be minimal with Bakers. Bakers are committed to delivering the highest level of customer service to all customers.
Hilton Hotel - see above details on their trasnport packages if staying at their hotel
Local Taxis
Amber Taxis 01565 650707
Acorn Cars 01565 621111
Club Class Travel 01606 46666/01565 849112
Club class 0161 436 4000
Knutsford Cab Co 01565 651010
Tatton Cars 01565 632632
Trafford Cars 0161 928 1111
Trafftax 0161 941 2222/0161 969 9999
On the Night
What time does it all start? …And finish?
The doors open at 7pm – we advise guests to arrive no later than 7.45pm as we wouldnt want you to miss any of the pre-dinner entertainment! You will be invited through for dinner at 8pm which is served at approximately 8.15pm. The bar will close at 12.30am. Please order your taxis for 1am (1.30am for New Year’s Eve).
What’s the Dress Code? What should I wear?
Dress to impress! Gents either black tie or smart (trousers with shirt & tie), ladies smart evening wear. Please inform all your guests we do not allow trainers, t-shirts, denim or jeans (even designer pairs!). If guests are not dressed appropriately, we reserve the right to refuse admission.
The party’s in a marquee right? So is it heated?
Our luxury marquee has solid panel walls and is centrally heated inside – comfortable enough for short sleeve dresses.
Is there somewhere I can put my coat?
There is a fully staffed free cloakroom where guests can leave their coats. You will be given a ticket which you must keep hold of as it will be required to collect your coat when you leave. If you lose your ticket, don’t panic, you will just be asked to wait until all other items have been collected before any coats are released. Please note that we cannot be held responsible for any loss or damage to items left in the cloakroom.
How do you allocate tables?
These are allocated on a first come, first served basis – we feel this is the fairest way. However, please be aware that we take many bookings very early in the year (particularly for weekends). The majority of tables seat up to 10 guests, but you will be advised at the time of booking the tables allocated to your party. Parties with two or more tables will be adjacent to each other – guaranteed! If your party is less than 8 people, your party could be sharing with other smaller parties. We will do our best to accommodate any special requests – please contact us to discuss.
Allocated table numbers will be displayed on the Table Plan in the reception area. Please report to the Courtesy Desk for any further assistance.
What about Drinks on the night?
There is the main bar and a Champagne and Cocktail lounge! To ensure quicker service for all guests, we suggest that rounds are limited to 10 drinks. We do not provide table service – please advise your guests accordingly. We do not allow guests to bring their own alcohol on to the premises – under any circumstances. We operate Challenge 25 – if any of your guests are lucky enough to look younger than 25, they will be asked for ID. Without ID, they will not be served alcohol. Last orders are 12.15am, bar closes 12.30am (or 12.45am for 1am on New Year’s Eve).
Can I set up a bar tab on the night?
For the security of all our guests, we do not allow bar tabs to be set up. However, we do have a bar voucher system in place which enables guests to purchase drinks at the bar or wine for your party and are available in £5 denominations.
The vouchers can be purchased in two ways : either on the night using a credit / debit card / cash or in advance from the office (they will be sent a week before your party night). Unused vouchers purchased on the night can be redeemed at the end of the evening, but only by the person who bought them and using the same card. Vouchers taken off the premises will not be redeemed after the event. Vouchers purchased from the office must be returned no later than 31st January 2013 to be redeemed.
What about the Facilities? Toilets, Disabled & Other?
Toilet Facilities
These are contained within the main structure – so leave your wellies at home! They are located on ground level directly infront of you as you enter the bar area. Facilities are split into male and female areas, with the ladies having quite a large powder area with full length mirrors. There are 2 toilet attendants to ensure the cleanliness of the facilities at all times.
Disabled Facilities
There are disabled facilities and our staff will be happy to help with any special requirements for disabled guests. We would be grateful if you could kindly notify us in advance to assist when allocating your tables etc.
First Aid Facilities
There are 2 professional first aid technicians on site throughout the entire evening; one of these is a fully qualified Nurse.
What about smoking?
Smoking is strictly prohibited in all areas of the marquee with the exception of the separate smoking area. This is fully heated and can be accessed from the main reception area. Please note that glasses are not to be taken out of the bar area, plastic glasses are provided. We also advise not to leave drinks unattended at any time.
How will the fun Casino work?
£5 will buy you $10,000 of fun money chips for you to gamble on Roulette, Blackjack, Craps or Poker. The croupiers are professionals and will explain how to play and bet. Please note this is a Charity Fun Casino, with all proceeds going to our nominated charity. For this reason, no refunds will be given for unused chips. However, the highest roller on the night will win a prize! If you wish to pre-purchase casino vouchers in advance of your party, please contact us.
Will there be photos of the evening?
Our on site photographers will be more than happy to take formal (or informal!) photos throughout the evening.
