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Terms and Conditions

Concerto Group Ltd t/a JD Parties. Registered in England (2063425).

Registered in England (09505062)

550 Thames Valley Park Drive, Reading, Berkshire, RG6 1PT

The following conditions comprise the standard terms and conditions of business of JD Parties, and all the work undertaken by the Company shall be on these terms to the exclusion of any others unless specifically varied in writing and signed for and on behalf of the Client and by a director for and on behalf of the Company. In accepting the Proposal and engaging the Company these Conditions shall be deemed to have been accepted by the Client on its own behalf and for and on behalf of each and every guest.

JD Parties, 34b High Street, Tutbury, Burton upon Trent, Staffordshire DE13 9LS (01283 816210, info@jdparties.co.uk) is a trading division of The Concerto Group Ltd and as the organisers reserve the following rights:-


  1. All guests must be 18 years or over.
  2. Until 1st September, bookings will be held for 14 days before a deposit is due and automatically released if a deposit is not received and no contact made by the organiser; after this date, a booking will be reserved in your name on receipt of a     deposit (£10pp for Christmas, £20pp for New Year’s Eve).
  3. The final balance must be paid 8 weeks before the party date; if you book within 8 weeks of a party date, the full amount will be due at the time of booking.
  4. Booking amends can only be made by the named party organiser; calls from guests in your party to amend the booking will not be actioned without the organiser’s permission.
  5. Booking cancellations can only be accepted in writing from the party organiser, either by email or
  6. All money is non-refundable and cannot be transferred against any other item on your
  7. Please make one single payment for each amount due, multiple payments will not be
  8. We do not accept payment by Amex.
  9. All prices shown are inclusive of VAT at 20%, they are subject to change should the VAT rate
  10. Guests should be smartly dressed – no denim or jeans (including dark or designer jeans), trainers or sportswear (including t-shirts). If guests are not dressed appropriately, The Company reserves the right to refuse admission.
  11. Menu choices must be provided no later than 4 weeks before your party, if not provided The Company cannot guarantee you will receive your first choice on your party
  12. Please contact the sales office regarding allergens and special dietary requirements.
  13. Special requests and dietary requirements must be communicated at least 4 weeks before your party, after this time The Company cannot guarantee that these can be catered Full names of guests with allergens / dietaries are required for catering purposes.
  14. Although every effort is made to keep the menu as stated, it may be necessary from time to time to change an item, due to lack of produce of the highest quality, or other unforeseen
  15. Any pre-orders must be made at least 4 weeks before your Changes made after this time may not be accepted.
  16. All pre-ordered items must be paid for prior to the event, no later than 4 weeks.
  17. Any queries regarding a pre-order must be queried either before or at the It is advised you take proof of purchase to the event in the form of a payment receipt. Without proof of purchase, you may be asked to pay on the evening and speak to the sales office after the event.
  18. The Company operates Challenge 25. If you are lucky enough to look under 25, you will have to prove that you are aged 18 or over.
  19. The Company is only licensed for consumption of alcohol purchased on the Anyone bringing or consuming their own alcohol will be asked to leave along with the rest of their party. It is against our license to allow beverages to be removed from the venue.
  20. Tickets will be sent from the sales office prior to the event, if you have not received them 2 weeks prior, please get in Please ensure all guests receive a ticket as guests without a ticket will not be admitted.
  21. The Company reserves the right to allocate appropriate tables to your party. Wherever possible, The Company will attempt to accommodate any special requests or requirements but cannot guarantee.
  22. Table numbers can be provided by the sales office the week of your event.
  23. Items left in cloakrooms and / or vehicles left in car parks are entirely at the owner’s risk. The Company cannot be held responsible for the loss or damage to cloakroom items and / or vehicles left on the premises.
  24. If you wish to contact us in writing or to make a complaint, you may email info@jdparties.co.uk
  25. Dates and timings advertised are subject to licensing approval and a minimum number of ticket sales.
  26. The Company regrets that it cannot be held responsible for inclement weather affecting your attendance of any function.
  27. The Company does not accept liability and shall not be liable for any cancellation, delay or non-completion of the Event in the following circumstances: As a result of strikes, riots, or lockouts affecting any Trades with which The Company is concerned. As a result of fire, flood, extreme weather conditions, death of the Monarch or any other cause beyond its control.
  28. The Company reserves the right to refuse admission and remove from the function any person who in the opinion of The Company is likely to hinder the enjoyment of our other guests.
  29. The Company accepts all bookings in good faith, but reserves the right to amend all or part of the advertised programme and regret they cannot be held responsible for errors, omissions or cancellations.
  30. The Company reserves the right to cancel an event and will inform you immediately by phone, email or post. We will give you the option to transfer to an alternative date/location at no additional cost, or alternatively refund any payments made to The Company in full. The Company cannot assume responsibility for any third party costs incurred associated with travel, accommodation, clothing or any other related goods or services.
March 2019



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